Last updated: October 15, 2026
These terms apply to purchases through PrintedBackdrop.com. Please review them together with our Shipping & Production, Returns & Refunds and Privacy Policy pages. Questions can be sent to support@printedbackdrop.com.
Product selection and pricing
Check the dimensions, material, print sides, included hardware, quantity and optional services selected on the product page. A displayed starting price refers to the stated base size, quantity or package; it is not the price of every available configuration. The configured product price, shipping and applicable taxes are shown during the order process. Where an obvious pricing or listing error is discovered, we will contact you to resolve it before proceeding with the affected order.
Artwork and permission
By submitting artwork, you confirm that you have permission to use and reproduce it and authorize us and our production providers to use it to fulfill your order. Do not submit unlawful material or material that infringes another person’s rights. We may decline artwork that cannot appropriately be produced and will contact you about the affected order.
Specifications and proofs
You are responsible for checking your selected options and any proof you approve, including spelling, dimensions and design placement. Proofing and design assistance are included only where stated or selected. Screen colors and product example images are illustrative; print output can vary with material and production method. Contact us before ordering if precise color matching or other critical tolerances are required.
Orders, payment and production
Submitting an order records your request. Production requires completion of the relevant payment, artwork and approval requirements. If information is missing or a selected item cannot be supplied, we will contact you about the available resolution. Changes and cancellations depend on the production stage; see Returns & Refunds.
Production and delivery
Production time and carrier transit time are separate. Product-specific estimates depend on the chosen configuration and artwork readiness. An event date is not a guaranteed delivery date unless we expressly confirm a commitment in writing. See Shipping & Production for details.
Problems with an order
Contact us promptly about damaged, defective or incorrect items, and retain the packaging and supporting photographs. We will review the issue and applicable remedy under our Returns & Refunds policy. These terms do not exclude rights or remedies that cannot be excluded under applicable law.
Accounts and communications
Provide accurate contact, billing and delivery information and keep account credentials secure. We use your contact information for order and service communications as described in our Privacy Policy. Contact support if you believe an account or order has been accessed without authorization.
Updates
The terms displayed when you place an order apply to that purchase. We may update these pages for future orders and will display a revision date. Contact support if you need clarification before placing an order.