Last updated: October 15, 2026

Every project has its own production and shipping requirements. Email support@printedbackdrop.com before ordering if you have a fixed event date or special delivery requirements.

Production time

Production time is the time needed to prepare and make your selected product. It depends on the item, size, quantity, materials, finishing and artwork readiness. Any product-specific production estimate applies to production only unless expressly stated otherwise.

When production can begin

Production can proceed after the order and payment requirements are complete, usable artwork is received, and any required proof or specifications are approved. Missing files, low-resolution artwork or changes to an approved design can affect the schedule. If your product allows artwork to be sent later, placing the order does not by itself start production.

Shipping and transit time

Carrier transit starts after the order is dispatched and is additional to production time. Available methods and charges depend on the destination, parcel size, weight and selected products. Review the shipping options and total at checkout. Oversized displays or multiple-package orders can require separate arrangements.

Delivery estimates and events

Production estimates and carrier delivery estimates are different. We do not make a store-wide promise of printing and delivery within two days. Entering an event date does not guarantee arrival by that date. Contact us before ordering to confirm whether your schedule can be accommodated; rely only on a delivery commitment we expressly confirm in writing.

Addresses, tracking and multiple parcels

Check your shipping address and contact details before paying. Tell us promptly if they need correction; changes may not be possible after dispatch. When tracking is available, it will be provided with the shipment information. Products may ship separately and arrive at different times.

Delays and delivery problems

Carrier disruptions, weather, address issues and other events can affect arrival. Contact support if a parcel is delayed, lost, damaged or shows an unexpected delivery status. Keep the packaging and photographs for any damage review. See Returns & Refunds for help with damaged or incorrect items.

Destinations and special services

Checkout shows the destinations and shipping methods currently available for your order. If no suitable option is shown, contact support before placing the order. Rush production, expedited delivery or special handling is available only when confirmed for the specific project.