Last updated: October 15, 2026
This policy explains how PrintedBackdrop.com uses information provided when you browse our store, contact us, create an account or place a custom print order. Contact support@printedbackdrop.com with privacy questions.
Information we collect
We collect the information needed to respond to inquiries and fulfill orders, including your name, email address, billing and shipping details, telephone number when provided, order selections and production notes. We also receive the photos, logos and artwork you upload for custom printing. If you create an account, we store account and order information. Our store and service providers may collect IP address, browser and device information, cookies and records of site activity for operation, security and analytics.
How we use information
We use information to process orders, prepare artwork, communicate about proofs and production, arrange shipping, provide support, maintain records and protect the store against fraud. We may use site activity information to understand and improve the shopping experience. Marketing messages, where offered, include an unsubscribe option.
Payments and service providers
Payment details are processed by the payment provider selected at checkout. Providers may receive billing, contact, transaction and device information needed to process a payment and prevent fraud. We also share information as needed with hosting and technology providers, production partners, delivery carriers and professional advisers. The information shared depends on the service used. Payment and delivery providers also process information under their own privacy notices.
Your artwork
We use submitted artwork to review, produce and support your order. Please upload only material you have permission to use, and avoid including sensitive personal information that is unnecessary for production. Contact us to request deletion of artwork after fulfillment, subject to records we need to retain.
Cookies and analytics
Cookies and similar technologies may support your cart, account session, preferences, security and analytics. You can manage cookies through your browser and any consent controls displayed on this site. Blocking essential cookies can prevent the cart or checkout from working correctly.
Retention and security
We retain information for order fulfillment, customer service, accounting, dispute handling and legal requirements, and remove information when it is no longer needed for those purposes. We use reasonable technical and organizational safeguards; no online service can guarantee absolute security.
Your choices and requests
You may request access to, correction of or deletion of personal information, or ask about applicable privacy choices, by contacting our support email. We may verify your identity before responding. Some records must be retained for transaction, security or legal reasons. Rights and available exceptions depend on applicable law. Service providers may process information in the United States or other locations.
Children and policy updates
This store is intended for adults arranging purchases. It is not directed to children under 13. Please contact us if a child has submitted personal information. We may update this policy and will display the revision date above.